top of page

Terms of Use

Welcome to zcubaworld.com, an online platform providing scuba diving holiday booking services. These terms and conditions (the “Terms”) govern your use of our website, zcubaworld.com (the “Website”). By accessing the Website, you agree to be bound by these Terms.

Description of Services

 

zcubaworld.com is an agent that provides liveaboard package, scuba diving holiday package and scuba course booking services. We offer a platform for users to search for and book courses and  diving holidays from a range of providers. We are not responsible for the accuracy or completeness of the information provided by these providers, and we do not guarantee the availability of any particular holiday or service.

 

User Conduct

You agree to use the Website in accordance with these Terms and all applicable laws and regulations. You may not use the Website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Website or interfere with any other user's use and enjoyment of the Website.

 

User Accounts

In order to access certain features of the Website, you may be required to register for a user account. You agree to provide accurate and complete information when registering for an account, and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

 

Payment and Refunds

When you book a diving holiday through the Website, you agree to pay the full amount of the booking at the time of booking. Payments are processed through a bank transfer or credit card (3% transaction fees applied). Once you have made a booking, it is non-refundable unless otherwise stated by the provider. If a provider cancels a booking, we will refund your payment.

Best Price Guaranteed

Our Best Price Guaranteed is only for liveaboard package and ensures that you receive the most competitive prices when booking your liveaboard adventure. If you find a lower price for the same liveaboard package on another website within 24 hours of making your booking with us, simply contact our customer support team and provide the necessary details. We will verify the price difference and, if confirmed, we will match or beat that price. The following conditions apply:

  • The lower price must be publicly available and bookable on another website for the exact same liveaboard package, including the same dates, duration, cabin type, and inclusions.

  • The comparison should be based on the final total price, including all taxes, fees, and surcharges.

  • The Best Price Guaranteed does not apply to prices that are the result of errors, special promotions, group rates, membership discounts, or other limited-time offers.

  • You must contact our customer support team within 24 hours of making your booking, providing all relevant details and evidence of the lower price.

  • Our Best Price Guarantee is subject to our verification and sole discretion. We reserve the right to deny a claim if we are unable to verify the lower price or if the terms and conditions of the comparison are not met.

 

At our discretion, if your claim is approved, we will either refund you the difference in price or provide you with a credit towards future bookings. Our Best Price Guaranteed ensures that you can book with confidence, knowing that you are receiving the best value for your liveaboard adventure. Experience the wonders of the underwater world without worrying about overspending!

 

Intellectual Property

The Website and all content and materials on the Website, including without limitation, the logo, text, graphics, images, audio clips, video clips, and software, are the property of swtdivers.com or its licensors and are protected by intellectual property laws.

 

Disclaimer of Guarantee

The Website is provided on an "as is" and "as available" basis. zcubaworld.com makes no representations or Guarantee of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.

 

Limitation of Liability

In no event shall zcubaworld.com be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website, whether based on contract, tort, strict liability, or other legal theory, even if zcubaworld.com has been advised of the possibility of such damages.

Insurance Requirement

Customers are required to purchase insurance to cover any risks associated with their diving/ snorkelling holiday booked through zcubaworld.com. This insurance should provide adequate coverage for potential accidents, injuries, or damages incurred during the course of the diving activities. zcubaworld.com is not liable for any incidents or losses that occur during the diving holiday, and customers are responsible for ensuring they have appropriate insurance coverage. Failure to obtain adequate insurance coverage may result in the customer being solely responsible for any expenses or damages incurred.

 

Indemnification

You agree to indemnify and hold zcubaworld.com, its affiliates, and their respective directors, officers, employees, and agents harmless from and against any and all claims, damages, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use of the Website or any breach of these Terms.

 

Modification of Terms 

zcubaworld.com reserves the right to modify these Terms at any time. Your continued use of the Website after any such modification constitutes your agreement to the new Terms.

 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

 

Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators, and any judgment rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall be conducted in English and shall be held in the United Kingdom.

About swtdivers.com

zcubaworld.com and it's registered trademark ZCUBA are property of  ZCUBA Ltd (company registered number 11446506)

bottom of page