Last Updated: 30 August 2025

 

zcubaworld.com ("we," "our," or "us") is committed to protecting the privacy and security of the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Zcubaworld.com, and use our services.

By using our services, you consent to the data practices described in this policy.

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1. Information We Collect

 

We collect personal data to provide our services and improve your experience. The types of data we may collect include:

• Personal Identification Information: Your name, email address, phone number, physical address, and date of birth.

• Booking Details: Information required to complete your booking, such as passport details, emergency contact information, and travel preferences.

• Payment Information: Credit card numbers, billing addresses, and other payment details processed by our secure third-party payment processors.

• Health Information: Information provided through medical questionnaires required by dive operators to ensure your safety.

• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages viewed, and the time and date of your visit.

• Communication Data: Information from your communications with us, such as inquiries and support requests.

 

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

• To process and fulfill your bookings and reservations.

• To provide you with customer support and respond to your inquiries.

• To send you booking confirmations, updates, and service-related notifications.

• To personalize your experience and improve our website's functionality.

• To send you marketing and promotional communications (if you have opted in).

• To detect and prevent fraud and other malicious activities.

• To comply with our legal obligations.

 

 

3. Disclosure of Your Information

 

We may share your personal data with third parties to facilitate our services. These disclosures are made under strict confidentiality agreements and for the purposes outlined in this policy.

• Service Providers: We share your information with travel and diving operators, airlines, and accommodation providers to complete your booking.

• Third-Party Vendors: We use third-party payment processors and IT service providers to assist with our operations.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

 

4. Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include using secure servers, firewalls, and encryption. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

 

5. Your Data Rights

 

Depending on your location, you may have the following rights regarding your personal data:

 

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccurate or incomplete data.

• Right to Erasure: You can request that we delete your personal data under certain conditions.

• Right to Object: You can object to the processing of your data for certain purposes, such as marketing.

To exercise these rights, please contact us at the email address provided in the "Contact Us" section below.

 

 

6. Children's Privacy

 

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

 

 

7. Changes to This Privacy Policy

 

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

 

 

8. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

Email: info@zcubaworld.com